UHC Welcome: Progress Tracker

Need Support?

If you have any questions, issues, or need help with your membership, program access, or account, please contact our Client Care team at helpdesk@drritamarie.com.

 

Make sure to include the name of the program you’re inquiring about at the start of the subject line so we can direct your request efficiently. We’re here to help and will get back to you as soon as possible!

FAQ

Whitelist means to tell your email server that messages from the domain DrRitamarie.com are safe. This is done to make sure you get all the emails we send – call reminders, module notices, updates, special events, and more. Make sure to do this in gmail, hotmail, yahoo mail, outlook, apple mail, thunderbird, aol. and more.

 

Click here to learn how to whitelist (add to Safe Sender List) emails from DrRitamarie.com on the email platforms below. If your email software is not listed, search for your “how to whitelist domain in [your-software]” to find out how to do it.

 

Emails to Whitelist:

  • helpdesk@drritamarie.com
  • DrRitamarieLoscalzo@drritamarie.com
  • coaching@drritamarie.com

There are many ways you can organize your computer files. Downloading files is not required, but can be beneficial to have your own organizational system for favorite documents. We suggest you create a folder for each ERC module and collect the resources within that folder. You are welcome to download any documents or recordings for your own records while you are in the program. This is not at all required.

 

Here’s an example of how you might organize your folders so you can download module materials – recordings, slides, checklists etc.

  • My Documents (or whatever folder you choose on your computer)
    • ERC (Year) files
      • Evaluations
      • Foundations
      • Digestive
      • Recovery
      • Blood Sugar
      • Balance
      • Adrenal
      • Support
      • Thyroid
      • Support
      • Nutrigenomics

To automatically add calendar invites from email to your calendar, you can use the following settings:

  • Gmail: Turn on smart features and personalization in Gmail settings, then in Google Calendar settings, check the box next to “Show events automatically created by Gmail in my calendar”.
  • Google Calendar: On an Android device, open the Google Calendar app, tap Menu, then Settings, then General, then Adding invitations, then Add invitations to my calendar. You can choose to have all invitations added automatically, or only if the sender is known.
  • Microsoft Outlook: Select Settings, then Calendar, then Events from email. If “Events from email aren’t turned on for your account” appears, select Turn on events from email.
  • Microsoft Exchange Online: Use mail flow rules to automatically add meetings to calendars.

Filter your emails

  • From —> ea@drritamarie.com
  • Subject –> Contains —> Invitation

There are some different bonuses based on what you signed up for. Here is a list and basic explanation of the possible emails you will be getting!

  • Rupa Health
    We order testing within the US through this company. They send additional materials to help you collect samples and have great customer service for any lab specific questions you have!

  • Theia Health
    A membership site to get more information on your blood sugar by using a CGM (continuous glucose monitor) sensor.

  • Heartmath
    Sends out Heartmath devices and how to set it up.

  • Self Decode
    For genetics test kits.

  • Evexia Diagnostics
    For any blood work we order within the US.

  • Biocanic
    Everyone will receive emails from here to communicate with your coaches and set up your health data.

  • Google Calendar
    All calls will be shared with your email through the google calendar. You don’t need to use the google calendar itself, you can set these calls up with whatever calendar service you use. Notifications will be sent through the calendar